Last Updated: November 02, 2026
1. Introduction
At NEW TATA CONNECTION ("we", "our", or "us"), we value and respect your privacy. This Privacy Policy outlines the types of personal information collected through our website, how that data is used to provide prompt DTH installation services across Uttar Pradesh, Uttarakhand, Himachal Pradesh, Haryana, and Rajasthan, and the precautions we take to keep your information safe.
2. Information We Collect
When you submit a booking enquiry or request a free quote through our online forms, we collect the following details:
- Contact Information: Full name, phone number, and email address.
- Installation Details: Pin code / Zip code, delivery/installation address, and selected service (such as Tata Play HD Box or Binge+ Android Box).
- Communication Records: Messages, feedback, or queries submitted to our support team.
- Technical Data: Basic browser metadata, IP address, and referral URLs collected automatically for spam mitigation and diagnostic performance.
3. How We Use Your Information
The information we gather is used strictly for legitimate business and service fulfilment purposes:
- To confirm your booking and dispatch a certified technician to your address in Uttar Pradesh, Uttarakhand, Himachal Pradesh, Haryana, or Rajasthan promptly.
- To contact you via phone call, SMS, or WhatsApp regarding your scheduled installation appointment, status updates, or pricing confirmation.
- To provide customer support, warranty assistance, and post-installation service checks.
- To maintain internal compliance records in accordance with Indian regulatory frameworks.
4. No Sharing or Selling of Personal Data
We do not sell, rent, trade, or distribute your private personal information to third-party marketing companies. Your details are accessible solely to our direct installation engineers and customer service representatives assigned to fulfill your DTH order.
5. Data Security
We do not store or process sensitive payment passwords, net banking credentials, or financial numbers on our website servers. Your contact information is handled strictly for booking dispatch and communication.
6. Cookies & Tracking
Our website uses minimal, session-based cookies to remember form interaction states (such as preventing the popup quote modal from repeating excessively). You can disable cookies at any time via your browser settings without affecting the primary functionality of the website.
7. Contact Information
If you have any questions regarding this Privacy Policy or wish to have your details deleted from our enquiry records, please reach out to us: